All information about Arval solutions for drivers and fleet managers.
Arval owns the vehicle, so not only are we the ones who deal with a whole array of stakeholders on your behalf, we bear all the related risks. Some think that managing a fleet is a simple matter. When you list the parties involved – manufacturer, dealer, tax authority, insurance company, tyre supplier, windscreen supplier, body repairer, etc., not to mention your own company’s HR department – you soon realise there’s more to it than meets the eye. But it’s up to you how much you outsource to us.
A single contact who knows your company well
The Account Manager is your single point of contact in all day-to-day aspects of managing your fleet. Whatever the issue – perhaps negotiating the best deals for you or managing the servicing and repairs of your vehicles – you can rely on a professional dedicated to your company, who will forge a close working relationship with you and your drivers. Arval Account Managers find the right solution for each question in line with the Master Agreement, the Service Level Agreement and your Company Car Policy.
[The account team keeps your fleet running smoothly]
An Account Team, led by the Account Manager, ensures that you are always at the heart of our activities. The Account Manager, central to the team’s organisation, is your single point of contact. He or she works with an Account Team, made up of operational experts, who book cars in for repairs, arrange replacement vehicles and much more.
We always ensure that we are closer to our clients than other players in the market. This is because our unique structure allows us to leverage all the advantages of being a large operator while giving our clients the benefit of dealing with a small entrepreneurial office. We make sure our interactions never lose that personal touch.