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Partners-suppliers

Providing guidelines to partners and suppliers

We are dedicated to our suppliers and partners and strive to give them regular guidelines and instructions concerning Arval's partnership policy.

A Arval oferece diversos serviços como manutenção, substituição de pneus, carro reserva, reparos de sinistros, entrega e devolução dos veículos a seus clientes corporativos.

Seja parceiro!

A Arval se esforça para oferecer a seus clientes e condutores a melhor qualidade possível de serviço. Como resultado disso, temos acordos em vigor com um grande número de fornecedores que atendem os mesmos padrões de qualidade. Estamos sempre ansiosos em ouvir o que sua empresa tem a oferecer. Se desejar tornar-se um de nossos parceiros ou se precisar de mais informações sobre o assunto, fique à vontade em entrar em contato através do e-mail credenciamento@br.arval.com.

 

 

Vertical Tabs

Maintenance, repair and tires
Maintenance

Our technical department -- reachable via phone or e-mail -- will be more than happy to respond to your inquiries if your vehicle suffers bodywork damage, if the glass has to be repaired or replaced, if the tires need replacing, or if the vehicle was delivered to you in poor condition (i.e. it has a damaged interior or exterior, a non-working odometer, etc.)

Manutenção, reparo e pneus
Maintenance

Nosso

departamento técnico terá prazer em responder a suas perguntas caso seu veículo sofra algum dano na lataria, se o vidro precisar ser reparado ou substituído, se os pneus precisarem ser trocados ou se o veículo foi entregue em más condições (isto é, com um interior ou exterior danificado, um odômetro que não funciona, etc.)

Body or accidental damage
maintenance

It is essential that you get in touch with our technical department -- via phone or e-mail -- if your Arval vehicle has suffered body or accidental damage. Repairs can only be conducted by our trade partners, subject to the necessary approval.

Delivery of an Arval lease vehicle
Key

Should you require delivery of an Arval lease vehicle, do please inform our purchase department in advance: Their prior approval is necessary for the delivery to happen promptly and smoothly. Remember that at least three working days are needed for the car to be handed over to the driver. Arval will produce the insurance certificate if necessary, order the fuel cards, and send all necessary documentation across to you.

Return of an Arval vehicle
cars

Drivers often like to return their existing vehicle on the day that they take delivery of the new one. Should you wish Arval to organise a vehicle return, do please let us know via phone. We will arrange for it to be collected promptly.

Become a partner!

Arval strives to offer its clients and drivers the best possible quality of service. As a result, we have agreements in place with a large number of suppliers who meet the same quality standards. We are always eager to hear what your company has to offer. If you wish to become one of our partners, and need more information on the subject, you're welcome to contact us by phone: